Terms of Service

Welcome to Coastierge!

Thank you for choosing Coastierge for your travel needs and services. By accessing or using our website and services, you agree to abide by these Terms of Service. Please read them carefully.

1. General Information

  • Coastierge offers travel-related services, including (but not limited to) flight and train reservations, private transportation, accommodation, water taxi services, charters, restaurant reservations, cooking classes, cultural tours, trekking, water sports, sports activities, food and beverage (F&B) delivery, shipping, weddings, photography and wellness.
  • These Terms of Service govern your use of our website and any services we offer.
  • By using our services, you confirm that you are at least 18 years old or have the permission of a legal guardian.

2. Reservations and Payments

  • All bookings made through Coastierge are subject to availability. We will confirm your booking once we have received all necessary details and payments.
  • Payments for services must be made in advance, unless otherwise stated.
  • We accept major credit cards, debit cards and other payment methods listed on our website.
  • Prices are subject to change without notice. However, confirmed bookings will remain at the agreed price.

3. Cancellations and Refunds

  • Cancellation policies vary by service provider (e.g. hotels, airlines, transportation). Please refer to the cancellation policy provided during the booking process.
  • Refunds, if applicable, will be processed according to the service provider’s terms and may take up to 14 business days .
  • Coastierge reserves the right to charge a cancellation fee for any cancellations initiated by you.

4. User Responsibility

  • You are responsible for providing accurate information when booking services.
  • Coastierge is not responsible for any problems arising from incorrect or incomplete information provided by you.
  • You must comply with all local laws and regulations when using our services and during your travels.

5. Service Limitations

  • Coastierge acts as an intermediary between you and third party service providers (e.g. airlines, hotels, transport operators).
  • We are not responsible for delays, cancellations or other problems caused by third parties.
  • While we strive for accuracy, we cannot guarantee that all information on the website is free from errors or omissions.

6. Disclaimer

  • Coastierge is not responsible for any damage, loss or injury resulting from the use of our services.
  • Travel and adventure activities (e.g., hiking, water sports) may involve risks. You participate in these activities at your own risk.
  • We recommend that you purchase travel insurance to protect yourself from unforeseen circumstances.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to learn how we collect, use and protect your personal information.

8. Intellectual Property

  • All content on the Coastierge website, including text, images, logos and designs, is either owned by us or used with permission.
  • You may not copy, distribute or use our content without our written consent.

9. Changes to the Terms of Service

  • Coastierge reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately once posted on our website.
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