Privacy Policy

Your privacy is important to us at Coastierge. This Privacy Policy explains how we collect, use and protect your personal information when you use our website and services. By accessing our website or using our services, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name, email address, phone number and billing details when you book services or contact us.
  • Passport or ID details, if required for travel bookings (e.g. flights, accommodation).

b. Non-Personal Information:

  • Browser type, device information and IP address to improve website functionality and user experience.
  • Cookies and tracking data for analytics and marketing purposes (see Section 5 for more information on cookies).

2. How We Use Your Information

We use your information to:

  • Process and confirm reservations, payments and refunds.
  • Communicate important updates regarding your bookings or services.
  • Provide personalized travel recommendations and offers.
  • Improve the functionality of our website and user experience.
  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We respect your privacy and only share your information under the following circumstances:

  • With Third Party Service Providers: To complete reservations with airlines, hotels, transportation operators and other service partners.
  • Legal Compliance: If required by law, regulation or legal process.
  • Business Transactions: If Coastierge is involved in a merger, acquisition, or sale, your information may be transferred to the new entity.

We do not sell or rent your personal information to third parties.

4. Protecting Your Information

We take security seriously and implement measures to protect your personal data:

  • Encryption of sensitive information (e.g. payment details).
  • Regular security updates to protect against unauthorized access or breaches.
  • Restrict access to personal data to authorized personnel only.

However, no system is 100% secure. By using our services, you acknowledge that there is a risk of data breach despite our efforts.

5. Cookies and Tracking

Coastierge uses cookies to improve your browsing experience:

  • Essential Cookies: For website functionality (e.g. booking management).
  • Analytical Cookies: To monitor website performance and user behavior.
  • Marketing Cookies: To provide relevant ads and promotions.

You can manage your cookie preferences in your browser settings. Disabling cookies may affect some features of the website.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information by contacting us.
  • Opt-out of marketing communications by clicking “unsubscribe” in our emails.
  • Request details about how your information is used and shared.

7. Retention of Information

We retain personal information only for as long as necessary to:

  • To achieve the purposes described in this policy.
  • Comply with legal and regulatory requirements.

Once your information is no longer needed, we securely delete it.

8. Third Party Links

Our website may contain links to third-party websites. Coastierge is not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any information.

0
    0
    Your Cart
    Your cart is emptyReturn to Shop